New Technologies
Making technology work for your business
Integrating new technology platforms into your business
What
“Life moves pretty fast” and don’t we know it!
Technology is constantly evolving and has become completely embedded into almost every aspect of modern life.
That being said, many businesses have trouble embracing new technologies, usually either trying to incorporate inappropriate platforms for their specific business, or lagging behind due to a lack of confidence or a fear of the unknown.
How
At dvo, we are very much anti the “technology for the sake of technology” way of doing business. With our vast experience working both agency and client side, too often we have seen completely inappropriate platforms and tech solutions thrown into a business which ultimately becomes useless and usually, extremely costly.
dvo takes the time to really understand your business and we only recommend platforms that benefit your objectives. We believe technology should enhance your business, make it more efficient, more cost-effective, reduce waste and improve the customer experience and communication. We have lost count of the number of times we’ve been told by clients that they want/need an app, but when questioned, have no idea what they want an app for or why it would benefit their business. As with so many things in life, just because you can, doesn’t mean you should.
Research, understanding the customer journey and internal processes and clear KPIs and business objectives are what should drive the implementation of new technologies. Not just because it’s shiny and new.
Here's some technology projects we have worked on
Booking platforms for hospitality
dvo has worked with a large number of hospitality clients to implement new booking platforms with end to end support. This includes researching the most effective platform for the individual client, negotiating the commercials with the preferred partner, initial set-up of platform parameters specific to the client’s needs, integration of the platforms across required client channels, training the on site team, launching the platform and, if required, ongoing management and maintenance.
Business development and digital partnerships
Making digital technologies integrated is essential to maximise efficiency and success across the business. dvo has vast expertise in recommending and launching platforms for clients with the specific aim of driving their business forward and developing real growth and expansion.
Whether it’s partnering with specific geo-location based apps to drive targeted customer footfall into a bricks and mortar business, implementing and managing new CRM systems to drive customer engagement and maximise sales, or simply helping you to set up your social media channels, dvo has an efficient and cost-effective solution to meet your business’s needs.
Bespoke solutions
Sometimes, off the shelf solutions just aren’t right for a client. dvo works with the client to find solutions that are the most effective for all areas of the business, including cost. But we’ll also be honest and only recommend a bespoke solution if we truly believe that it will deliver the very best return for you, your business and your objectives.
Whether this be a custom-built website, original commissioned creative (e.g. video, illustration, animation) or (and yes, we do actually recommend them when it’s appropriate!) an app, dvo can help. Due the unique way in which we work, we will build a team of highly experience, hand-picked experts from our Roster to deliver your project at a fraction of the cost of big agencies.
Incremental revenue
Once a business is humming along nicely, maximising sales, opportunities and resources, it’s time to look at possible incremental revenue streams. This is where technology has really benefited businesses large and small, with integrated web-based solutions available and achievable for virtually anyone. But to make sure they are successful, you need to research, plan, forecast and manage any new ventures with granular detail.
This is where dvo thrives by bringing our experience, expertise and knowledge to the heart of your business. Many businesses lack the time and resource to embrace incremental income projects, and they end up dragging along, never quite getting over the line. This ends up costing the business even more money. dvo can quickly and seamlessly recommend, integrate and manage these for you, getting them making you money in a fraction of the time.
dvo supports everything from integrating new technologies into your business to full service marketing.
Get in touch to discuss your company’s requirements and we can work together to find the best solution.